Using Our Website

Terms of Use

Welcome to the Raymour & Flanigan website. By using the Raymour & Flanigan website, you are agreeing to its Terms of Use (explained below), Privacy Policy and all disclaimers and terms and conditions that appear elsewhere on the Raymour & Flanigan website. The policies of Raymour & Flanigan retail stores may differ from those applicable to your use of the Raymour & Flanigan website.

Raymour & Flanigan reserves the right to make changes to the Raymour & Flanigan website and its Terms of Use at any time. Each time you use the Raymour & Flanigan website, you should visit and review the current Terms of Use and Privacy Policy that apply to your transactions and use of this site. If you are dissatisfied with the Raymour & Flanigan website, its content or Terms of Use, you agree that your sole and exclusive remedy is to discontinue using the Raymour & Flanigan website.

Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.

Disclaimers and Limitation of Liability

By using the Raymour & Flanigan website, you expressly agree that use of the Raymour & Flanigan website is at your sole risk. The Raymour & Flanigan website is provided on an "as is" and "as available" basis. Neither Raymour & Flanigan nor its parent company, affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively "Associates") warrant that use of the Raymour & Flanigan website will be uninterrupted or error free. Neither Raymour & Flanigan nor its Associates warrant the accuracy, integrity or completeness of the content provided on the Raymour & Flanigan site or the products or services offered for sale on the Raymour & Flanigan website. Raymour & Flanigan and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by Raymour & Flanigan or its Associates shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.

Under no circumstances shall Raymour & Flanigan or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Raymour & Flanigan website, including but not limited to reliance by you on any information obtained from the Raymour & Flanigan website that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Raymour & Flanigan has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the Raymour & Flanigan website. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Product Display/Colors

The Raymour & Flanigan website attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.

Errors on Our Site

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Raymour & Flanigan reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions, including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Raymour & Flanigan will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.

Product Availability

Upon receipt of your order or inquiry, we offer no specific guarantee of stock availability. Supply from manufacturers, customer demand and unforeseen acts of nature can all inhibit product availability. We take every reasonable precaution to ensure that all of the products displayed on our website and in our showrooms are in stock and available.

Pricing Policy

Unless otherwise noted, prices on the Raymour & Flanigan website are listed at our Everyday Selling Price - generally consistent with our showroom pricing but may vary. Prices are subject to change and are nonnegotiable.

Lowest Price Guarantee

Thanks to our volume buying power, we're able to offer you high-quality home furnishings at the lowest prices guaranteed. If within 30 days of delivery you find the same brand and model advertised at a lower price by a local competitor, we'll gladly refund the difference plus an additional 5% of the difference! Our guarantee applies to the product price of items purchased at Raymour & Flanigan and does not apply to services; special orders; manufacturers' restrictions; ad errors; competitors' one-of-a-kind, limited-quantity offers; closeouts; buying groups; manufacturers' rebates; gift with purchase; or prices from unauthorized dealers.

Sales Tax

Raymour & Flanigan collects applicable sales taxes in all states where we sell or deliver product (New York, New Jersey, Pennsylvania, Connecticut, Massachusetts and Rhode Island) except for Delaware.

We are required to collect tax on delivery charges in all states except Delaware and Massachusetts.

Order Acceptance/Confirmation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order nor does it constitute confirmation of our offer to sell. The Raymour & Flanigan website reserves the right at any time after receipt of your order to accept or decline your order for any reason.


Merchandise received in good condition is not returnable or cancelable. No refunds are available.

Copyright and Trademarks Notice

All of the content you see on this website, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Raymour & Flanigan, one of its affiliates or by third parties who have licensed their materials to Raymour & Flanigan. The entire content of the website is copyrighted as a collective work under U.S. copyright laws, and Raymour & Flanigan owns a copyright in the selection, coordination, arrangement and enhancement of the content. "Raymour & Flanigan," "Furnishing Your Style" and "Two Names Say It All" are registered trademarks with the U.S. Patent and Trademark Office owned by Raymours Furniture Company, Inc. and no right to borrow, use or reproduce such registered trademarks are conveyed by use of the website. The content of the website and the site as a whole are intended solely for personal, noncommercial use by the users of our site. You may download, print and store selected portions of the content provided you (1) only use these content copies for your own personal, noncommercial use, (2) do not copy or post the content on any network computer or broadcast the content in any media and (3) do not modify or alter the content in any way or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Raymour & Flanigan reserves complete title and full intellectual property rights in any content you download from this website. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the content without first obtaining written permission from Raymour & Flanigan.


We welcome your comments regarding the website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively "Comments") sent to shall be and remain the exclusive property of Raymour & Flanigan. Your submission of any such Comments shall constitute an assignment to Raymour & Flanigan of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Raymour & Flanigan will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

Links to Other Web Sites and Services

This site may contain links to other websites that are not under the control of Raymour & Flanigan. Raymour & Flanigan has no responsibility for the linked websites nor does it necessarily endorse the linked websites. Raymour & Flanigan provides the links solely for your convenience and informational purposes.

Privacy Policy

Raymour & Flanigan respects and shares your privacy concerns. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices. Please read our Privacy Policy for more details.

Termination of Use

Raymour & Flanigan may, in its sole discretion, terminate your account or your use of the Raymour & Flanigan website at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. Raymour & Flanigan reserves the right to change, suspend or discontinue all or any aspects of the Raymour & Flanigan website at anytime without prior notice.